about us

However, it is needless to say our biggest asset is our people; a team comprising of hard-working, sincere people with a never-say-die attitude who help us to provide timely, reliable and accurate services.
We use the most updated and reliable technology to take and execute the task in the most paced, reliable, accurate and secured way.
Our constant focus on technological advancements and customer satisfaction is the key to our success.

Objective

Our objective is to offer clients competitive outsourcing propositions enabling them to make distinctive, sustainable and significant improvement in their business by delivering consistently value added quality services exceeding client expectations and giving them a competitive edge.

Why Outsource to us?

If we can’t save you 25% on outsourced services with improved quality, we haven’t accomplished our mission. You pay only the quoted rate – there are no “hidden" or “add-on-costs".
  • No cost for office space
  • No capital investment
  • No cost for management
  • No telephone expense
  • No cost for hiring or turnover
  • No incidental costs of any kind

Our advantages include:

  • Flexibility in using medical billing software, we can use your current medical billing software or use ours.
  • Medical billing can be done remotely, using the software of your choice.
  • We can also help you with our web based medical billing software with EMR
  • We provide daily, weekly and monthly reports.
  • We provide full financial cycle solution from demographic information gathering, insurance authorization to AR follow up
  • 24/7 customer support
Broucher

our services

Novenaas major specialization is in (ROR) Review of Medical Records in CALIFORNIA, INDIANA & TEXAS etc.

REVIEW OF RECORDS:

DEPOSITIONS:
The purpose of this deposition is to gather and obtain any and all information with respect to your alleged workers' compensation injuries and any other related injuries. We're not here to trick you or anything. We're just here to gather information. I must caution you, however, that the court reporter has sworn you in. While attending today may seem informal we're doing this via videoconference via Zoom your testimony today is subject to the penalty of perjury and has the same force and effect as if you were testifying in a court of law.

MEDICAL & LEGAL TRANSCRIPTION: The purpose of my mail is to introduce our company and discuss on potential business model which will add more value to your business by means of end client satisfaction and improving your business bottom line.
Let me brief you about the company I represent it provides professional services to physicians and attorney in general medical/legal industry with specialized services for workers’ compensation and personal injury. Medical Record Review provides a detailed analysis of patient records summarized to enable expert case handling for all types of work comp and personal injury cases. Transcription dictated audio reports into quality medical and legal reports for physicians and attorneys in all specialties.
Novenaas would ensure that all services are secure and confidential to meet all compliance regulations. Records, files and reports are transmitted easily and stored securely online as well as communicating with clients is accomplished and securely processed.
Once a decision is taken mutually at both ends, we would sign a Business Associate Agreement (HIPAA) with all our esteemed clients.
If you have physician contacts that may need a cost effective service to save them money with their practice. If any of your physician clients do Personal Injury, Workers' Comp or Medical Malpractice, we can offer them Medical Record Review services at a preferred rate and you could help them make their payments to us.
Templates -- We offer our templates to suit the physician’s dictation or will use your templates, whichever is preferred.
Quick Turnaround -- We give a quick turnaround. A 24 to 48-hour turnaround from the time dictation is made available unless otherwise specified, then a quicker turnaround is available. Confidentiality -- Providing full confidentiality of all office/patient material.
Encryption/Secure FTP -- Documents are sent in encrypted files from our secure FTP Server or in encrypted e-mail attachments in Microsoft Word, Word Perfect or Adobe PDF format. Transcribed reports are delivered right to your computer (PC) ready for print and/or integration into your current or future EMR.
Specialty -- Our medical transcription services cover most branches of medicine including cardiology, neurology, dermatology, gastroenterology, orthopedics, geriatrics, pain management, physical therapy, pediatrics, immunology, radiology, endocrinology, ophthalmology, chiropractic, obstetrics, family practice, electrophysiology, otolaryngology, urology, psychiatry, humanistic counseling, workers comp, and more.
We accept many forms of audio including telephone dictations, voice files, cassettes, CD/DVD, digital electronic audio and more (dss, wav, wma, and more) including from your FTP or mine.
  • Briefs
  • Letters
  • Subpoenas
  • Depositions
  • Preliminary hearings
  • Legal examinations
  • Sworn statements
  • Motions
  • Notes
  • Summons
  • Court tapes
  • Client tapes
  • Minutes of meeting
  • Proceedings at meetings/conferences
  • Telephone conversations
  • Interviews
  • Wire tapes
  • Memoranda
  • Mediation briefs
  • General correspondence
  • Court proceedings
  • Request for productions
  • Police interrogations
  • Legal pleadings
  • Reports
  • Examinations under oath
  • Court transcripts
  • Briefs
  • Administrative hearings
  • Jury instruction
  • Testimonies
  • Arbitrations

Why Choose Novenaas.?

  • Powerful, easy-to-use internet based medical transcription service
  • Toll-Free telephone dictation
  • Multiple methods of recording
  • Digital Dictation System for physicians who use hand held digital units like Dictaphone,
  • Olympus or PDA that upload to our secure server
  • HIPAA compliant, secure and accurate
  • Always striving for customer satisfaction and QA scores of 98.65% or higher
  • Access to files for viewing or listening 24/7/365
  • Electronic delivery of files within 24 hours – TAT compliant
  • Unlimited customer service and IT support 24/7/365
  • Ability to accommodate a 1-4 hour response time for an additional surcharge

What OUR SERVICE OFFERS is . . .A Complete Service

  • Templates -- We offer our templates to suit the physician’s dictation or will use your templates, whichever is preferred.
  • Quick Turnaround -- We give a quick turnaround. A 24 to 48-hour turnaround from the time dictation is made available unless otherwise specified, then a quicker turnaround is available.
  • Guaranteed Accuracy -- You will receive guaranteed accuracy, corrections at no cost, and a personalized service to your office.
  • Free reprints, if needed.
  • Daily Patient Logs -- A daily patient log is created and delivered with patient records to ensure accountability.
  • Fully HIPAA-Compliant secure web interface providing audio file upload, tracking, and transcribed file download capabilities.
  • Confidentiality -- Providing full confidentiality of all office/patient material.
  • Availability -- We are available for questions via phone, instant message, or e-mail.
  • Encryption/Secure FTP -- Documents are sent in encrypted files from our secure FTP Server or in encrypted e-mail attachments in Microsoft Word, Word Perfect or Adobe PDF format. Transcribed reports are delivered right to your computer (PC) ready for print and/or integration into your current or future EMR.
  • Storage -- All transcribed documents are archived indefinitely.
  • Specialty -- Our medical transcription services cover most branches of medicine including cardiology, neurology, dermatology, gastroenterology, orthopedics, geriatrics, pain management, physical therapy, pediatrics, immunology, radiology, endocrinology, ophthalmology, chiropractic, obstetrics, family practice, electrophysiology, otolaryngology, urology, psychiatry, humanistic counseling, workers comp, and more.

What OUR SERVICE OFFERS is . . . AFFORDABILITY

  • All Types of Online/Offline Data Entry Services
  • No Start Up Fees or Long Term Commitments
  • Dependable Turn Around Time of Reports
  • HIPAA Compliant & EMR/EHR/RIS Compatible
  • Doctors Physicians & Surgeons
  • Medical Transcription
  • Medical Record Review
  • Transcription Services
  • Record Review Services
  • Workers Compensation
  • Personal Injury
  • Medical Malpractice
  • Let us review our medical records 3 Way to streamline your process Upload, Transmit or Arrange Pickup of records Fill out our Protocol Quality Form Set Turn Around Time Parameters For over 20 Years, Novenaas has provided HIPAA compliant, quality & timely Medical Legal Record Review & Transcription Services.
  • Work Comp Reports: Our reports from patients, which are medical and legal oriented and can range from single page to multiple-pages of reports, which include: Initial report, Follow-up, QME, AME, PR2, Medical Notes, SOAP notes, chart notes, forms, referral letters, MRI, CT, X-ray, Ultrasound, PET, Nuclear Medicine, Initial report, Follow-up, QME, AME, PR2, Surgical Reports, OR Operative Reports. A major issue you will hear from the customer is turnaround time and quality of the reports.

Terminologies:

  • OR - Operating Room
  • PR2 Progress Report 2, (Work Comp)
  • QME Qualified Medical Examiner
  • AME Agreed Medical Examiner
  • TAT Turn Around Time
  • STAT Immediately, or ASAP
  • Why does a work comp report take up to 4 days to turn around?
  • This is because we often have to wait for Histories and/or record review reports from third parties who oftentimes take too long to get them to us and, the reports can range up to 50-400 or more than 500 to 5000 pages if a psych/AME/QME report including the entire pdf.

DATA ENTRY

    Charges for data entry work depend upon:
  • the volume of data to be entered
  • the number of fields per record
  • the required turnaround time
  • whether the original data whether in paper or electronic form will be delivered to us or whether we need to collect it
  • whether the original data needs to be returned to the client or should be destroyed

Outsourcing gives you:

  • The technical and functional edge over your competitors without any capital investment.
  • Economic Benefits: Production-based compensation, Minimization of employee expenses (benefits, payroll taxes, space requirements, sick time and down time, overtime, temp service, etc)
  • Re-utilization of employees: Elimination of recruitment and training.
  • Centralization of workflow: On-demand, on-line access to “status reports", 24-hour a day access to report retrieval.
  • Reliability
  • Security
  • Maximizes uptime
  • Efficiency Benefits: Improved report TAT (Time-zone advantage)

“US economy was projected to save about 11 billion dollars from outsourcing to India in the current year? Companies outsourcing back-office work to India save as much as 60 per cent of their cost every year, points out the National Association of Software and Service Companies. With more than 120 ISO 9000 certified and four SEI Level 5 Software companies, India offers the ultimate quality advantage with relatively less costs. Economic expert suggests India as the outsourcing option for cost effective services. Analysis also suggests that outsourcing business to India saves as much as 40-70%. Top global corporate firms have their outsourcing centers in India. Almost two-third of Fortune-500 firms are outsourcing to India. These companies are enjoying a massive cut on application development and maintenance costs while enabling to accrue quality services.

Services

Novenaas is able to provide superior and speedy service at a substantial cost savings compared to standard transcription companies, and at but a fraction of the cost of employing in-house transcriptionists.

Novenaas have been in the medical arena for 20 years and we have provided essential services to physicians for their general practice, work comp and personal injury cases. We provider Transcription, Review of Medical Records (ROR), Photocopy Management, Document Shredding etc.

If you have any interest in any of these services, please feel free to call me and of course visit our website at www.novenaas.com

We are presently located in Southern California, Jacksonville Florida, New York and can provide references as needed. Thank you for taking the time to considering our services.

Testimonials

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Margaret Fermster, M.D.

"We are incredibly grateful for the exceptional work performed by their dedication and meticulous attention to detail that led directly to a successful outcome in our case. Their insights were pivotal, and we highly recommend their services to anyone seeking top-tier review of records/document management expertise."

Danielle Cash, M.D.

"Working with Novenaas was a seamless experience. Their professionalism, responsiveness, and supportive approach made a challenging situation much more manageable. Their review of records/document management contributions were essential, and we truly appreciate their commitment to our case."

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Anna Gershelis, M.D.

"I appreciated their consistency, dedication and high quality in transcription services. Team provided invaluable support in our medico-legal case. Their expert analysis and ability to clearly articulate complex medical information were crucial. We truly appreciate their thoroughness and clear communication, which significantly strengthened our position."

Lazaro Diaz - IBM

"I can confidently say that review of records/document management reports are of the highest caliber. Their unbiased and comprehensive assessments are an indispensable asset. We consistently rely on their rigorous and well-reasoned opinions."

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contact us

contact information

  • Monday - Friday: 9:30 AM to 6:30 PM
  • Address: 6505 Collins Rd #332, Jacksonville, Florida 32244.
  • Phone: 1-800-692-0971
  • Address: 1307 Katherine Auburn, Indiana 46706.
  • Phone: 1-260-316-9573
  • leave us a message